In its 2024 Sustainability Report, Brisanet presented a panorama of growth, technological innovation and commitment to digital inclusion in the Northeast. The document, prepared in accordance with the international standards of the Global Reporting Initiative (GRI), shows a year of significant achievements, marked by growth in the mobile market, consolidation in the fiber optic segments and the expansion of its infrastructure in the Northeast.
One of the highlights was the coverage of 5G technology, which by the end of 2024 had reached more than 10 million inhabitants in 237 cities, with a customer base of 337,000. Significant progress was also made in the fiber optic segment, which now covers 7 million homes, with a consolidated customer base of more than 1.4 million. Among the launches, the company highlights Brisa FWA 5G, an alternative for bringing internet to places where fiber infrastructure has not yet reached, which had a monthly net addition of more than 4,000 subscribers.
In addition, the company has consolidated partnerships with global technology giants such as Google Cloud, Microsoft, Huawei and Qualcomm, with a focus on promoting digital inclusion and bringing quality connectivity to historically neglected regions. This strategic action earned Brisanet important recognitions in 2024, such as the Best Plan Award, IEP Sustainability Seal, Líderes Awards and Experiência RN, as well as receiving the best ratings in Anatel's Satisfaction Survey in six northeastern states.
Regarding the social pillar, the company emphasized the strengthening of the Young Apprentice program, which includes 460 people, and Brisacapacita, an initiative that took the company outside the local community and trained more than 1,200 people in topics relevant to the corporate environment. The company also highlighted its investment in training more than 8,500 employees, totaling more than 188,000 hours of training.
